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News & Events

Customer Service: Above and Beyond

November 01, 2013 by Craig Peyton

Dear Mr. Polizzotto,

I have a EDM 700 in my aircraft and began having dimming issues with the display. I spoke to you at Sun N Fun and you asked me to send it in for repair/update at N/C.
I received the repaired instrument and everything seems flawless. I wanted to thank you for your continuing customer support and the courtesy N/C repair.
I am so pleased with your above and beyond service and support that I wrote to Aviation Consumer magazine to relate my excellent experience with your company.
Thank you again for your support for your customers.

Steve R.


I need to talk to someone about problems I am having with my JPI EDM 700.
Thank you,
Maureen Griggs
Bellingham, WA

Maureen Griggs
05/23/19 @ 6:17 pm

Please Contact Service: 800.345.4574

Craig Peyton
07/08/19 @ 11:38 am

I have been trying to contact for edm 700 display. EDM display can not be read out some of the LED segments are missing. I am from Australia just wondering is there any way JP can send a replacement display.
p/n-EGT-701 S/N-20723

11/10/20 @ 12:16 am

Hi, please submit RMA page here: https://www.jpinstruments.com/jpirma/ JPI tech will get in touch after submission.

Craig Peyton
11/15/20 @ 6:59 pm

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